Class Policies & Info

Hey! I’m Coach Stef, and I run this program solo — no front desk, no assistants, just me. I keep things simple, fun, and focused. To help everything run smoothly, please read through the following policies before enrolling:

REC Class Structure

  • Classes meet once per week for 6 weeks unless noted

  • Class length is 30 or 55 minutes, based on age group

  • Enrollment is limited and first come, first served

Private & Semi-Private Training

  • Private sessions are 45 minutes and billed monthly for weekly clients

  • Drop-in private and semi-private sessions are first come, first served

  • Monthly private clients receive:

    • Personalized feedback and at-home drills

    • 24-hour BAND text support

    • Positive, confidence-focused coaching

Attendance, Cancellations & Makeups

  • Missed sessions are not refunded or credited

  • Illness, vacations, and personal conflicts are not makeup eligible

  • If I cancel due to weather or emergency, a makeup or credit will be provided

  • For private sessions missed due to illness, you may reach out to see if another date works

  • Rescheduling private sessions is not guaranteed and depends on availability

  • If rescheduling is not possible, the session is forfeited

  • In rare cases, a one-time drop-in to another class may be offered if space allows

  • Courtesy makeups are not guaranteed and are at Coach Stef’s discretion

Payments & Refunds

REC Classes

  • Full payment is due at registration

  • Payment plans are available for REC classes only and must be arranged in advance

  • No refunds once enrolled unless I cancel the entire session

  • In the case of a serious injury, a credit will be issued for the unused portion

  • REC tuition is non-refundable and non-transferable once the session begins

Private & Semi-Private Sessions

  • Invoices are sent monthly

  • Payment is due by the 1st

  • Unpaid slots will be released to the public calendar

  • Drop-in sessions must be paid upfront

What to Wear & Bring

  • Comfortable athletic clothing

  • Bare, clean feet only

  • Hair tied back

  • Water bottle labeled with athlete’s name

Behavior & Safety

  • No adults or children upstairs on the track during class

  • Track passes may be purchased for walking only

  • Athletes must follow directions and show respect

  • Continued unsafe behavior may result in removal from class

Communication

  • All updates and announcements are shared through the BAND app

  • Social media DMs are not used for client communication

  • Text is reserved for time-sensitive matters only

Exceptions

All policies are enforced as written.
Any exceptions are at Coach Stef’s discretion and are not guaranteed.

A Note from Me

This program is intentionally small and built with care. Thank you for supporting it and respecting the structure that allows me to coach at a high level.

– Coach Stef